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Deposits, balances and refunds

Booking payment tracking: know what has been paid and what is still due

A booking can start with a bank-transfer deposit, finish with a cash balance and later need a refund. When those movements live in notes and messages, it is easy to lose the picture. MAXORI keeps them attached to the booking.

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Bookings with values and payment status in MAXORI Booking Planner

Real Planner screens with fictitious demo data.

Every payment stays with its booking

Record amount, date, method and movement type. Multiple payments can sit on the same stay, so the outstanding balance does not need to be rebuilt manually.

Booking payments and balances in MAXORI

Deposits, partial payments and refunds

The movement history reflects how the stay was actually paid, instead of reducing payment control to a simple paid/unpaid flag.

Use the payment methods your property uses

Cash, card, bank transfer or your own configured methods. MAXORI records money already received or returned; it does not process the guest's card.

Move from one booking to the period result

Bookings, channel commissions and expenses feed the wider reports so payment control connects to the financial picture of the property.

Revenue expenses and net result in MAXORI

Test a real booking

Create one stay with a deposit and final balance

Use the real Planner for 14 days and see whether payment tracking is clearer than the notes or spreadsheet you use today.

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Free 14-day trial · No credit card

Tracking payments is not processing payments

  • MAXORI does not charge cards or act as a payment gateway.
  • It does not send payment requests to guests.
  • It records payments and refunds you have already received or made.

FAQ

Frequently asked questions

Something else you want to know? Write to MAXORI

Can I record a deposit and then the balance?

Yes. A booking can contain multiple payment movements.

Can I record refunds?

Yes. Refunds can be recorded against the booking.

Does MAXORI charge the guest?

No. MAXORI tracks payments; it does not process them.

Can I create custom payment methods?

Yes. You can configure the methods your business actually uses.

Can I see what is still due?

Yes. The recorded movements keep the booking balance under control.

Stop separating the booking from its payments

Try MAXORI for 14 days with real bookings, no credit card.