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MAXORI Guest Guide

A digital guest guide and stay companion

More than a PDF or a welcome book: a guide that opens in the guest's browser and follows the whole stay, from the road to the front door and back home again.

Free 14-day trial. No credit card. Set up your guide, send it to a real guest, then choose a plan from €99 a year.

A public example guide with demo content.

Watch the video (1:38)

MAXORI Guest Guide: the guest guide on two phones, with the Wi-Fi page, in front of the host's visual editor

Product video

See Guest Guide in action

A short tour of the real product: how you build the guide in minutes, and what your guest sees on their phone.

No sound needed: subtitles in 5 languages · Real Guest Guide screens with fictitious demo data.

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The everyday problem

The same questions, at every arrival

Messages at all hours, PDFs nobody opens, a welcome book left in a drawer. Your guests want the answers in their pocket.

  • What's the Wi-Fi password?
  • How do I get in? Where is the key?
  • Where can we park?
  • What time is check-out?
  • Where do you recommend we eat?

One link answers all of them, in the guest's own language.

The stay journey

Useful at every moment of the stay

The guide shows guests what matters now — and they can always look ahead.

  1. Before arrival

    • Arrival planning and directions
    • Parking information
    • Online check-in for each guest
  2. Check-in

    • Entrance with photos
    • Access instructions and codes, kept private
    • Room or unit, and Wi-Fi
  3. During the stay

    • Property information and amenities
    • House guidance
    • Around me, host picks and help
  4. Check-out

    • Departure time and checklist
    • Keys and final instructions
    • A farewell and a review link

What's inside

What the Guest Guide includes

  • Arrival & access

    Directions, parking, entrance photos and access steps. Door codes appear only in each booking's private stay link.

  • Wi-Fi

    Network and password with a copy button and a QR code to join.

  • Guest check-in

    Guests enter their details before arrival. You review them and submit them yourself where required.

  • Around me & map

    Restaurants, shops, transport and things to do nearby, on a list and an interactive map (OpenStreetMap).

  • Host picks

    Your own recommendations, with a photo, a personal note and directions.

  • Your branding

    Themes, colours, fonts, logo and cover photo, with a live preview while you edit.

  • Five languages

    English, Italian, Spanish, French and German. Guests choose their own language.

  • Phone, tablet and desktop

    Opens in any browser. Nothing for guests to download, no account to create.

For the host

Simple to set up, no technical skills needed

  • A visual editor

    You edit the guide while looking at it: the live preview shows exactly what your guests will see, with a pencil on every part.

  • One property or many

    A single apartment or a whole portfolio on one account, with rooms, apartments and entrance steps for each.

  • A private link for every stay

    Each booking gets its own link and QR code. Door codes show up only on the dates of the stay.

  • Check-in at a glance

    See who has completed the online check-in and export the details the law of your country requires.

How it works

From sign-up to your first guest in four steps

  1. Start the free trial

    Sign up with your email: 14 days, every feature, no credit card.

  2. Build your guide

    Add your property, apartments and check-in steps with the visual editor, and see the guest view as you type.

  3. Send the stay link

    Every booking gets a private link or QR code. Door codes appear only on the dates of the stay.

  4. Choose a plan

    Happy with it? Pick the plan for your number of units. Everything you entered stays.

Who it's for

For hosts who want fewer messages and happier guests

  • Vacation rentals

    Holiday homes and seasonal apartments, with a guide for each property.

  • Apartment managers

    Many apartments and arrivals: the same questions, answered once.

  • B&Bs and guesthouses

    Rooms, house rules and local tips in one place.

  • Hosts with several properties

    One account, a guide for every property, in every language.

Pricing

One complete Guest Guide. Priced by the number of units.

Every plan includes every feature. Choose 3-month or yearly billing.

Billing period

1 year: Save up to 15%

Custom

More than 30 units?

MAXORI can also support larger portfolios. Contact us for a custom plan.

Contact MAXORI

Prices in euro, VAT excluded. VAT is added where applicable.

Start with a free 14-day trial, no credit card. You choose the plan inside the Guest Guide; plans renew automatically and you can cancel the renewal at any time: access continues until the end of the period you have paid for.

Included in every plan

  • Guest guide on phone, tablet and computer
  • Private stay links with arrival and door codes
  • Online guest check-in
  • Around me, map and host picks
  • Your branding and themes
  • Five languages
  • Visual guide and help for hosts
  • Data stored in the EU

FAQ

Questions before you start

Something else you want to know? Write to MAXORI

What is MAXORI Guest Guide?

A digital guide for your guests that opens in any browser: arrival and door codes, Wi-Fi, house information, online check-in, places nearby and your own recommendations, in five languages. Each booking gets its own private stay link.

How does the free trial work?

Sign up and you have 14 days with every feature, without a credit card. At the end, choose a plan to keep editing: everything you entered is kept, and links already sent to guests keep working.

How are units counted?

Every apartment or room booked separately counts as one unit; a property without separate units counts as one. Archived units don't count. The plan follows the number of active units.

Can I cancel?

Yes. Plans renew automatically every 3 months or every year; you can cancel the renewal at any time from the subscription page, and you keep access until the end of the period you have paid for.

Is VAT included?

Prices exclude VAT. VAT is added at payment where due; for businesses in another EU country with a valid VAT number the reverse charge applies. Invoices can be downloaded from your account.

Do guests need an app or an account?

No. Guests open a link in their browser on phone, tablet or computer. Nothing to download and no account to create.

Does MAXORI send guest data to the police or the authorities?

No. The Guest Guide collects the guest details the law of your country requires and lets you export them; you submit them yourself with your own credentials.

Is it the same account as the Booking Planner?

No. Guest Guide and Booking Planner are separate products with separate subscriptions: you can use one or both.

Terms and data protection of MAXORI Guest Guide:Terms and ConditionsPrivacy PolicyCookie Policy

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One clear planner for reservations, calendar, guest payments, expenses and the numbers behind them — from one property to many.

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Give your guests a guide they will actually open

Start the free 14-day trial. No credit card.