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Two sides of the stay

Hospitality operations and guest experience are two different software jobs

The operator needs one view of bookings, arrivals, payments and performance. The guest needs a completely different view: where to go, how to enter, what the Wi-Fi is and what to do nearby. Mixing these jobs creates clutter for both sides.

The practical challenge

Many hospitality systems are organised around internal records. Guests, however, need a simple journey. The best experience comes from keeping the two perspectives separate while making each one complete.

What matters most

  • Internal operational clarity.
  • Guest-facing information at the right moment.
  • No accidental exposure of private operational data.

MAXORI tools

Two focused tools, two different jobs

MAXORI products work independently. Choose the one that solves the job you have now; use both only if both jobs matter to you.

Bookings & performance

MAXORI Booking Planner

Booking Planner covers the operator side: the stay as an operational and financial record.

A clear workspace for bookings, arrivals, guest payments you receive, expenses and operating performance — without pretending to be a channel manager.

Guest experienceGuest Guide is currently in final product testing.

MAXORI Guest Guide

Guest Guide covers the guest side: the stay as a sequence of practical moments from pre-arrival to post-stay.

A browser-based stay companion for arrival, access, Wi-Fi, guest check-in, property information, Around Me and host recommendations.

Guides and solutions

A simple way to decide

  1. 1

    Design the operator workflow around decisions.

  2. 2

    Design the guest workflow around moments.

  3. 3

    Keep private data scoped to the correct guest and stay.

Questions before choosing tools

Why separate operations from guest experience?

Because staff and guests need different information, permissions and navigation.

Are Planner and Guest Guide integrated?

They are separate products. Do not assume data synchronisation between them.

Can I use only the Guest Guide?

Yes. Each product is designed to work independently.

Use only the tools that solve a real job

MAXORI Studio builds focused software for independent hospitality. Start with the problem that costs you the most time or clarity.